Delete your account
Deleting your account permanently removes your Spendit data from our systems. Choose the option below that applies to you.
If you have the Spendit app installed
The fastest way to delete your account is from inside the app:
- Open Spendit on your device.
- Tap Settings.
- Scroll to Delete my account.
- Confirm deletion when prompted.
Your data is removed immediately and you are signed out.
If you no longer have the app
Email hello@spendit.ca with the subject line Account Deletion Request and the email address you used to sign up. We will verify ownership and delete your account within 30 days, as required under PIPEDA.
What gets deleted
- Your account profile (email, name, preferences)
- All connected bank accounts (revoked with Plaid)
- All transactions, balances, and account snapshots
- Goals, challenges, and recommendations
- Weekly briefs, nudges, and AI coach history
- Push notification tokens
- Encrypted bank credentials held by our service provider (Plaid)
What we retain
To comply with Canadian privacy law and basic accounting requirements, we retain a minimal record:
- A consent log entry recording that you requested deletion (required under PIPEDA — your user ID, the IP address used, and the timestamp).
- Aggregated, anonymized usage statistics that contain no personal identifiers.
We do not retain your financial transactions, account balances, or any data linked to your identity.
Timeframe
In-app deletion is processed immediately. Email-based deletion requests are processed within 30 days of receipt and verification.